| Direct link to Barracuda http://10.101.10.50:8000 ONLY from within District |
The District has installed a new spam email filtering system that has incoming email routed through the Barracuda Spam Firewall. Spam is tagged, quarantined or blocked based on preferences. Legitimate email is allowed through to the recipient. Each user will receive an email message entitled User Quarantine Account Information.
Greeting Message
The first time the Barracuda Spam Firewall quarantines an email intended for you, the system sends you a greeting message with a subject line of User Quarantine Account Information. The greeting message contains the following information:
Welcome to the Barracuda Spam Firewall. This message contains the information you will need to access your Spam Quarantine and Preferences.
Your account has been set to the following username and password: Username: (your email address)
Password: (your default password)
Access your Spam Quarantine directly using the following link:
http://(barracuda system address or name):8000
The Barracuda Spam Firewall automatically provides your login information (username and password) and the link to access the quarantine interface.
You should save this email because future messages from the system do not contain your login information. |
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| | Quarantine Summary Report | The Barracuda Spam Firewall sends you a daily quarantine summary report so you can view the quarantined messages. From the quarantine summary report you can also add messages to your whitelist, delete messages, and have messages delivered to your inbox. The following figure shows an example of a quarantine summary report.
Click to access your quarantine inbox or set preferences.
Select to deliver, whitelist, or delete quarantined classify messages
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| | Managing your Quarantine Inbox | After logging into the quarantine interface, select the QUARANTINE INBOX tab to view a list of your quarantined messages. When you first start using the quarantine interface, you should view this list on a daily basis and classify as many messages as you can.
The Spam Firewall has a learning engine that learns how to deal with future messages based on the ones you classify as spam and not spam. The learning engine becomes more effective over time as you teach the system how to classify messages and as you set up rules based on your whitelist and blacklist.
Clicking on an email displays the message.
The following table describes the actions you can perform from this page.
Action Description
Deliver - Delivers the selected message to your standard email inbox.
Note: If you want to classify a message or add it to your whitelist, make sure to do so before delivering the message to your inbox. Once the Spam Firewall delivers a message, it is removed from your quarantine list.
Whitelist - Adds the selected message to your whitelist so all future emails from this sender are not quarantined unless the message contains a virus or banned attachment type.
The Barracuda Spam Firewall adds the sending email address exactly as it appears in the message to your personal whitelist.
Note that some commercial mailings may come from one of several servers such as mail3.abcbank.com, and a subsequent message may come from mail2.abcbank.com.
Delete - Deletes the selected message from your quarantine list. The main reason to delete messages is to help you keep track of which quarantine messages you have reviewed.
You cannot recover messages you have deleted.
Classify as Spam - Classifies the selected message as spam.
Note: Some bulk commercial email may be considered useful by some users and spam by others. Instead of classifying bulk commercial email, it may be more effective to add it to your whitelist (if you wish to receive such messages) or blacklist (if you prefer not to receive them).
Classify as Not Spam - Classifies the selected message as not spam. |
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| | Adding Email Addresses and Domains to Your Whitelist and Blacklist | Whitelist/Blacklist page lets you specify email addresses and domains from which you do or do not want to receive emails. To whitelist or blacklist senders, follow these steps:
- Go to the PREFERENCES-->Whitelist/Blacklist page.
A list of your existing whitelisted and blacklisted addresses appears on this page.
- To delete a whitelist or a blacklist entry, click the trash can icon next to the address.
- To add an entry, type an email address into the appropriate field, and click the corresponding Add button.
Tips on specifying addresses
When adding addresses to your whitelist and blacklist, note the following tips:
If you enter a full email address, such as johndoe@yahoo.com, just that user is specified. If you enter just a domain, such as yahoo.com, all users in that domain are specified.
f you enter a domain such as barracudanetworks.com, all subdomains are also included, such as support.barracudanetworks.com and test.barracudanetworks.com.
Mass mailings often come from domains that do not resemble the company’s Web site name. For example, you may want to receive mailings from historybookclub.com, but you will find that this site sends out its mailing from the domain hbcfyi.com. Examine the From: address of an actual mailing that you are trying to whitelist or blacklist to determine what to enter.
Never reply to spam messages.
Never reply to spam messages even when they entice you to reply to "remove" you from their mailing lists. Often the instructions are either bogus, or a way to collect more addresses. Replying confirms to the spammers that your email address is active, and you may receive even more spam.
If you have any questions or concerns please call the PC/LAN helpdesk at 966-3112. |
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